Terms and Conditions

1. Agreement to Terms & Sovereign SaaS Model

Welcome to CLSTRE. By accessing or using our websites, software services, client portals, and administrative tools (collectively, the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use or access the Platform.

CLSTRE operates on an automated single-tenant architecture. Every client instance is provisioned into isolated cloud infrastructure (Google Cloud Run and Google Cloud SQL) dedicated exclusively to that client, guaranteeing total data sovereignty and eliminating multi-tenant risk.

2. 100% Code Ownership & Data Sovereignty

Unlike traditional proprietary SaaS platforms, CLSTRE provides client codebases with zero vendor lock-in. The frontend applications, internal backend API engines, and database migration scripts are licensed or synchronized to your dedicated private repository.

All database instances, customer records, application assets, and submitted lead data remain your exclusive property. CLSTRE does not pool, monetize, or inspect your private operational data.

3. Managed Cloud Services & Subscription Billing

We build your custom website, app, or corporate portal with zero upfront development fees. Ongoing managed cloud hosting is billed on a transparent, flat monthly or annual fee based on the infrastructure tier selected at registration.

This fee covers high-availability Google Cloud Run provisioning, automated Cloud SQL backups, edge SSL certificates, container health monitoring, security patching, and platform updates. Statements of Work (SOW) or Enterprise Service Level Agreements (SLAs) entered into separately supersede these standard terms in the event of any conflict.

4. Acceptable Use & Account Governance

You agree to use the Platform strictly in compliance with applicable local, state, and international laws. You shall not:

• Engage in unauthorized vulnerability scanning, reverse-engineering of closed dependencies, or denial-of-service attacks.
• Deploy malicious software, phishing campaigns, or deceptive marketing mechanisms through the lead capture systems.
• Transmit or store data that infringes third-party intellectual property or privacy rights.

5. Intellectual Property & Brand Assets

The core CLSTRE engine framework, design system abstractions, and proprietary CLI tools are owned by CLSTRE LLC and its licensors. All custom trademarks, logos, copy, and creative assets provided by the client remain the sole property of the client.

6. Limitation of Liability & Warranty Disclaimer

THE PLATFORM AND MANAGED INFRASTRUCTURE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CLSTRE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL CLSTRE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM SERVICE INTERRUPTIONS, HOSTING OUTAGES, OR LOSS OF BUSINESS REVENUE.

7. Governing Law & Dispute Resolution

These Terms and any dispute arising from your use of the Platform shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to conflict of law principles. Any legal action shall be instituted exclusively in the state or federal courts located in Oakland County, Michigan.

8. Contact Information

For questions or formal inquiries regarding these Terms and Conditions, please contact our legal and compliance desk at:

CLSTRE LLC
Email: support@clstre.com
Website: https://staging.clstre.com